Welcome to Malaika Creations! By accessing and using our website, you agree to comply with the following Terms and Conditions. Please review them carefully before making a purchase.
1. General Terms
1.1 Malaika Creations is an online store offering unique products.
1.2 By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
1.3 We reserve the right to update or modify these terms at any time without prior notice.
2. Pricing and Payments
2.1 All prices listed are in South African Rands and include applicable taxes unless otherwise stated.
2.2 Payments must be made securely via our available payment methods at checkout.
3. Shipping and Delivery
3.1 Orders are processed within 2 Days and shipped via our designated courier services.
3.2 Delivery times may vary based on location and courier schedules.
3.3 We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
4. Return and Refund Policy
4.1 Customers have 14 days from the date of delivery to return items.
4.2 Returned items must be unused, in their original packaging, and in resalable condition.
4.3 Buyers must arrange and cover the cost of courier returns.
4.4 Refunds will be processed upon inspection and confirmation of returned items.
4.5 Certain items (such as custom-made or final-sale products) may not be eligible for returns.
5. Liability and Warranty
5.1 We strive to ensure product quality, but we do not offer warranties beyond those provided by manufacturers.
5.2 Malaika Creations is not liable for any damages or losses resulting from the misuse of products.
6. Privacy and Data Protection
6.1 We value your privacy and handle personal data in accordance with applicable regulations.
6.2 Your information will not be shared with third parties without consent, except as required by law.
7. Governing Law
7.1 These terms are governed by the laws of South Africa.
7.2 Any disputes arising from these terms shall be resolved in the courts of South Africa KZN.
For any inquiries, please contact our support team at info@malaikacreations.co.za.
